Overview

This website is operated by VAPEN. Throughout the entire website, the terms “we” and “our” refer to VAPEN. VAPEN offers you (the user) this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

• Not of legal purchasing age.
• Are pregnant or breastfeeding.
• Suffer from heart disease, stomach or duodenal ulcers, liver or kidney issues, throat disorders, or respiratory difficulties due to bronchitis, emphysema, or asthma.
• Hyperthyroidism or pheochromocytoma (adrenal gland tumor that can affect blood pressure).

By accessing our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Service Terms,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Service Terms apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Before accessing or using our website, please carefully read these Service Terms.
By accessing or using any part of this website, you agree to be bound by these Service Terms.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
If these Service Terms are considered an offer, acceptance is expressly limited to these Service Terms.

Any new features or tools added to the current store shall also be subject to the Service Terms.
You can review the most current version of the Service Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Service Terms by posting updates and/or changes to our website.
It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Part 1 – Online Store Terms
By agreeing to these Service Terms, you affirm that you are of legal age in your state or province, country of residence, or that you are of legal age in your state or province, country of residence, and you have given us consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any term will result in an immediate termination of your services.

Part 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information
If the information provided on this website is inaccurate, incomplete, or not timely, we are not responsible. The materials on this site are provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.
Any reliance on the materials on this website is at your own risk.

This website may contain certain historical information. Historical information is not necessarily current and is provided for your reference only.
We reserve the right to modify the content of this website at any time, but we have no obligation to update any information on our site.
You agree that it is your responsibility to monitor changes to our website.

Section 4 – Modification of Services and Prices
The prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to our return policy only.
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store.
We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
For more details, please review our refund policy.

Section 7 – Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. The use of any tools offered through the website is entirely at your own risk, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider. We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Service Terms.


Section 8 – Third-Party Links
Some content, products, and services available through our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 9 – User Comments, Feedback, and Other Submissions
If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Service Terms.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right.
You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy.
We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 10 – Personal Information
Any personal information submitted by you through the store is governed by our Privacy Policy.
Section 11 – Errors, Inaccuracies, and Omissions
At times, information on our website or service may contain printing errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time without notice, including after you have submitted your order.

We do not undertake to update, modify, or clarify information on the service or any related website, including but not limited to pricing information, except as required by law. No specified update or refresh date on the service or any related website should be taken to indicate that all information on the service or any related website has been modified or updated.

Section 12 – Prohibited Uses
In addition to other prohibitions outlined in the terms of service, you are not allowed to use this website or its content for:

(a) Any illegal purposes;
(b) Inciting others to engage in any unlawful activities;
(c) Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) Infringing or violating our intellectual property or the intellectual property of others;
(e) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability;
(f) Submitting false or misleading information;
(g) Uploading or transmitting viruses or any other type of malicious code that may affect the functionality or operation of the service, any related website, other websites, or the internet;
(h) Collecting or tracking the personal information of others;
(i) Engaging in spam, phishing, pharming, pretext, spidering, crawling, or scraping;
(j) For any obscene or immoral purpose;
(k) Interfering with or circumventing the security features of the service, any related website, other websites, or the internet.

We reserve the right to terminate your use of this service or any related website if you violate any prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that we may, at any time, indefinitely remove the service or cancel the service at any time without notice.

You expressly agree that your use or inability to use the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall VAPEN, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless VAPEN and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Section 15 – Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, such provision shall still be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of any remaining provisions.

Section 16 – Termination

Obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement.

These Terms of Service are effective unless and until terminated by either you or us. You may notify us at any time that you no longer wish to use our services or cease using our website, thus terminating these Terms of Service.

If we, in our sole judgment, determine that you have failed to comply with any term or provision of these Terms of Service, or if we suspect a violation, we may terminate this agreement at any time without notice, and you will remain responsible for all amounts due up to and including the termination date. We may also deny you access to our services (or any part thereof) as a result.

Section 17 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this website or related to the service, constitute the entire agreement and understanding between you and us, governing your use of the service and superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 – Applicable Law

These Terms of Service and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of the United Kingdom.

Section 19 – Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.

Section 20 – Contact Information

For any questions regarding the Terms of Service, please contact us at service@vapen.co.

Our contact information is as follows:

Business Inquiries: support@vapen.co
(Wholesale) Customer Service: anticf@vapen.co
(Warranty Service) Marketing Cooperation: support@vapen.co
Anti-Counterfeiting Contact: service@vapen.co

Service Hours: Monday to Saturday GMT+8, 9:00 AM – 12:00 PM, 1:30 PM – 6:00 PM.