VAPEN is committed to building a comprehensive VAPEN B2B shop, including the vast majority of brands in the industry, we are carefully selected when launching products, and products are tested before shipping. However, in the rare event of a problem, please contact us.

Due to the special nature of the Disposable vape, we recommend selling it as soon as you receive it, as prolonged storage may result in reduced power as well as a blander taste.

In very rare cases that the goods do not work, please contact us promptly at support@vapen.co
We may need you to provide evidence that the product does not work, such as pictures and videos. and your order time and order number.

We may not ask you to send back products that do not work, we will usually send you the replacement along with your next order.